Lesson

Before the tour — 48/72h preparation

Fundamental12 min

The guide should never meet the itinerary for the first time on the morning of service.

48–72 hours before

□ Review itinerary and timing□ Confirm PAX and Tour Leader□ Review restaurants, tickets and hotels□ Check transport and meeting points□ Check weather and disruption risks□ Prepare Plan B

FJT PRO TIP

Think ahead: what can happen in the next 30 minutes, two hours, or tomorrow that can affect the group?